D Mackay Consulting Ltd (DMC) is a niche consulting company with a reputation and track record for working with postal organisations, courier companies and logistics providers around the world. Our consulting services include:
Let D MacKay Consulting set-out a roadmap to meet your long term business goals.
We work closely with you to identify and plan the organisational changes needed to deliver your strategy and transform your services. D MacKay Consulting will help your business meet the demands of today's commerce.
We specialise in business improvement. Whether operational, retail, workflow design, technology implementation or process improvement. Use our experience and make your improvements succeed.
Help your business reap the benefits from the growing eCommerce market
Ensuring products are delivered on time, efficiently and competitively to both the sender and receiver's satisfaction.
Is your business running optimally? Book us to perform a healthcheck on your business today.
Lately, much of D MacKay Consulting work with customers, both in New Zealand and internationally, has been focused on developing e-commerce capability and reaping the benefits from the rapidly growing B2C online shopping market.
D MacKay Consulting sources experienced industry professionals with the right skills to match the key areas of each consultancy project. These resources are carefully selected from high-quality, skilled industry professionals, as well as leading external specialists and technology providers. Regardless of each client's size, we customise our service to meet their specific requirements. Throughout each engagement, we take account of the unique challenges and issues the client may be facing, and factor these into our “on-the-ground” approach and our recommendations framework.
Our approach to working with a client encompasses the following:
We will take account of business, environmental and cultural issues and norms, to ensure we provide an optimum, customised solution.
Focus is placed on the regulatory framework, organisational goals and governance principles.
Apply practical tools and project methodologies. Ensure transfer of our knowledge.
Deliver practical results with measurable outcomes. Deliver solutions relevant to the market
Director
The excellent reputation of D Mackay Consulting Ltd derives from the work of its principal, Duncan MacKay, during his previous role as Head of Business for New Zealand Post’s consulting arm, Transend.
Over 15 years he has built an extensive portfolio of business experience, across both the private and public sectors, with a wide base of customers throughout the world including: Malaysia, Hong Kong, Ireland, United Kingdom, Jersey, Belgium and the Netherlands.
His broad knowledge of the end to end processes and technology of the courier, parcels and mail business is highly valued by customers seeking enduring business benefits.